Case Studies

Learn about how these companies succeeded and see the results

Health Benefits Administration Business

Alight Solutions

Alight Solutions was poised to double the size of their Customer Advocate team, but needed to improve the training experience before onboarding the impending wave of new hires.

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A Financial Services Company

Comerica Bank

Actio Learning reimagined and redesigned Comerica’s technology training to support Comerica’s Computer Technology and Innovation Group’s organizational redesign and tie training and experiences together to ensure application of knowledge and skill on the job.

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Health Benefits Administration Business

Alight Solutions

Actio Learning re-envisioned the end-to-end training experience for Benefit Operations Analysts and Delivery Specialists.

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A Financial Services Company

Navy Federal Credit Union

When Navy Federal Credit Union implemented a new technology platform they took the opportunity to envision an entirely different Branch New Hire Training Experience.

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Beer and Wine Distributor

Constellation Brands

Constellation Brands sought to remake the competitive landscape by creating a differentiated experience which emphasized their commitment to their distribution channels.

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Commerical insurance

Continental Western

In a competitive commercial insurance landscape, sister-companies Continental Western Group and Berkley Agribusiness overhauled their end-to-end talent strategies.

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Consulting and Technology

Crowe

Crowe overhauled and modernized its outdated Audit technology platform to simplify tasks, reallocate work and use technology to enable faster and more sophisticated Audit activities.

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Energy

Exelon

Exelon Generation revamped its Corrective Action Process (CAP) website and tools by streamlining the user experience, enabling iOS and Android mobile devices, and deploying new features like incorporating digital photos in an Issue Report.

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HVAC SUPPLIER

Greenheck

Actio Learning designed a structured on-the-job training (SOJT) program for training new hires and upskilling current employees to perform job-specific work tasks and ensure a consistent, effective, and efficient training experience.

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Restaurant

McDonalds

Actio Learning advised McDonalds on how to leverage performance support and gamification strategies as they implemented new technologies to dramatically change how its restaurants operate.

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Health Benefits Administration Business

Alight Solutions

Actio Learning redesigned the end-to-end training experience for Customer Care Representatives (CCRs) to improve training outcomes by shifting to a blended learning model, using more performance-based practice, and leveraging micro-learning for performance support.

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