actio learning | custom training solutions | elevating learning to align and unlock performance
Passionate about People, Learning, and Performance

Influences & Resources

Acknowledgement of Authors, Colleagues, Partners

Our practice has been influenced and informed by a number of authors, colleagues, and partners. We would like to acknowledge them and express our gratitude for their ideas, for their works, and from time-to-time, their counsel. 

Ruth Colvin Clark: Evidence-based Training Methods: A Guide for Training Professionals (2nd Edition): 2015 - analysis methods, instructional design, product development

Curriculum Architecture Design & Development Institute (CADDI filed bankruptcy in 2001) - Modular Curriculum and Modular Instruction methods (a forerunner to lean-ISD), performance consulting, performance analysis methods, curriculum architecture design (development maps), training design, project management

Dr. W. Edwards Deming: Four Day Seminar

Dr. W. Edwards Deming: The Deming Video Library: quality improvement, 14 points, red bead experiment, common cause & special cause variation, the funnel experiment (tampering)

Dr. W. Edwards Deming: Out of the Crisis: 1982 - quality improvement, theory of profound knowledge, 14 points, red bead experiment, the funnel experiment (tampering), analysis framework

Dr. W. Edwards Deming: The New Economics: For Industry, Government, Education: 1993 - quality improvement, theory of profound knowledge

Robert Gagne, Leslie Briggs, Walter Wager: Principles of Instructional Design: 1988 - analysis methods, instructional design, product development

Thomas F. Gilbert: Human Competence: Engineering Worthy Performance: 1978, 2007 - definition of performance, analysis framework

Eliyahu M. Goldratt: The Goal: The Process of Ongoing Improvement: 1992 - theory of constraints, quality improvement, analysis methods

Conrad Gottfredson, Ph.D., Bob Mosher: Innovative Performance Support: Strategies and Practices for Learning in the Workflow: 2011 - performance support, analysis methods, design methods

Jackie Graham, Ph.D., Michael Cleary, Ph.D.: Practical Tools for Continuous Improvement Volume 2: Problem-solving and Planning Tools - quality improvement, quality tools, analysis methods

Dr. Brian L. Joiner: Fourth Generation Management: The New Business Consciousness: 1994 - quality improvement, understanding of variation

Dr. Joseph M. Juran: Juran on Quality by Design: The New Steps for Planning Quality into Goods and Services: 1992 - quality improvement, quality tools, planning tools

Dr. Joseph M. Juran, A. Blanton Godfrey: Juran's Quality Handbook: 1988 - quality improvement, quality tools

Roger Kaufman, Ingrid Guerra-Lopez: Needs Assessment for Organizational Success: 2013 - analysis framework, analysis methods

Donald L. Kirkpatrick: Evaluating Training Programs: Second Edition: 1998 - training evaluation framework, planning for evaluation

Robert F. Mager, Peter Pipe: Analyzing Performance Problems: 1984 - analysis methods, process for selecting intervention type

Robert F. Mager: Making Instruction Work, or Skillbloomers: A Step-by-Step Guide to Designing and Developing Instruction that Works: 1988 - analysis methods, design methods

Oriel STAT A MATRIX (formerly Joiner Associates Inc. which later became Oriel Incorporated, and then merged with STAT A MATRIX in 2001) - six sigma (DMAIC, DMADV, DFSS), lean, quality improvement, quality tools, analysis methods, voice of the customer

Ajay M. Pangarkar, Teresa Kirkwood: The Trainer's Balanced Scorecard: A Complete Resource for Linking Learning to Organizational Strategy: 2009 - framework for measuring training and the training function, business alignment, analysis methods

Jack J. Phillips, Lynn Schmidt: Implementing Training Scorecards: In Action: 2003 - framework for measuring training and the training function, business alignment, analysis methods

Patricia Pulliam Phillips, Ph.D., Jack J. Phillips, Ph.D.: The Business Case for Learning: Using Design Thinking to Deliver Business Results and Increase the Investment in Talent Development: 2017 - framework for measuring training, analysis methods

Robinson & Robinson: Performance Consulting: Moving Beyond Training: 1996 - performance consulting methods, performance map, performance model, analysis methods

Geary A. Rummler, Alan P. Brache: Improving Performance: How to Manage the Whitespace on the Organizational Chart: 1995 - framework for performance, performance model, performance consulting methods, analysis methods

Peter Scholtes: The Team Handbook: How to Use Teams to Improve Quality: 1988 - developing high-performing teams

Peter M. Senge: The Fifth Discipline: The Art and Practice of the Learning Organization: 1990 - system archetypes, reinforcing and balancing loops, systems theory

Ray Svenson, Karen Wallace, Guy Wallace, Bruce Wexler: The Quality Roadmap: How to Get Your Company on the Quality Track - And Keep it There: 1994 - model for quality

Svenson & Wallace Inc.: performance analysis, instructional design

Will Thalheimer, Ph.D.: The Learning-Transfer Effectiveness Model: Sending Messages to Enable Learning Effectiveness 2017 - framework for analyzing training results and impact

David van Adelsberg, Edward A. Trolley: Running Training Like a Business: Delivering Unmistakable Value: 1999 - framework for measuring training, analysis methods

Guy Wallace: lean-ISD: 1999 - performance analysis and performance model, curriculum architecture design (development maps), training design, project management

Guy Wallace: T&D Systems View: 2001 - framework for organizing and improving the training function

Jim Williams, Steven Rosenbaum: Learning Paths: Increase Profits by Reducing the Time it Takes Employees to Get Up-to-Speed: 2004 - learning paths (development maps), analysis methods, design methods

Dr. Stephen Yelon: Powerful Principles of Instruction: 1996 - instructional design methods, curriculum design